1. Check all phones to see which phones are affected by this problem.

2. Check the phone outlet to make sure it hasn’t lost its connection.

3. Verify the type of call the other party is making. If they are using a cell phone, your conversation could be affected by reception difficulties.

4. If the call is a local or long distance call from a standard phone line and you are still experiencing problems, contact your local office.

Click here to contact your local Insight office.